Frequently Asked Questions
Everything you need to know about our artisanal baked goods and delivery.
How do you ensure the freshness of my pastries during shipping?
All Cedar Pastries are baked to order, flash-frozen to preserve moisture, and shipped in temperature-controlled packaging with dry ice to ensure they arrive at your doorstep tasting oven-fresh.
What is your shipping policy and delivery timeline?
We offer nationwide shipping via expedited carriers. Orders are typically processed within 24-48 hours and delivered within 1-2 business days to maintain product integrity.
Do you offer gluten-free or vegan options?
Yes, we have a dedicated selection of gluten-free and vegan pastries. You can filter our collection page by dietary preference to see all available options.
What should I do if my order arrives damaged?
Your satisfaction is our priority. If your pastries arrive damaged or compromised, please take a photo and contact our support team within 24 hours of delivery for a full refund or replacement.
How should I store and reheat my pastries?
Most items can be stored at room temperature for 2 days or frozen for up to a month. Each order includes a detailed care card with specific reheating instructions to achieve that perfect crispy texture.
Can I schedule a delivery for a specific future date?
Absolutely. During the checkout process, you can select a 'Preferred Delivery Date' from our calendar to ensure your treats arrive exactly when you need them for special events.