Returns & Exchanges
At Cedar Pastries, we take pride in the freshness and quality of our artisanal baked goods. If you are not completely satisfied with your order, please contact us within 24 hours of delivery to initiate a refund or replacement for any damaged or incorrect items.
Contact Support
Email our customer service team at [email protected] with your order number and a brief explanation of the issue.
Provide Documentation
Attach clear photographs of the product and packaging to help us assess the quality concern or shipping damage.
Assessment Review
Our bakery team will review your request within 1 business day to determine eligibility for a full refund or a fresh replacement.
Resolution Delivery
Once approved, we will process your refund to the original payment method or schedule a priority redelivery of your pastries.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing